Tourism Training
Carol has been involved in a number of coaching and training programmes such as:
- Succeed in Sales signature programme
- Team building with strategic outcomes
- Customer Service practical training
- Brainstorming and Strategic Management facilitation workshops
(Mission, Vision, Values and Branding re evaluation) - Sales and Marketing Audits
- Organisational design and performance improvement
(The Jack Welch “Vitality Curve) - Coaching management and sales teams
- Confidence and esteem building with front line staff
- Retail training in stores, outlets and out stations
- “Life after Change” – change management workshop